Read the author's instructions below to know how you can get help.
Supported
ScriptsTribe's support instructions
To ensure we can assist you promptly, please follow these steps:
Contact Us: Send your support request via Scriptstribes.com chat or email support@scriptstribe.com.
Provide Details: Include a detailed description of the issue you're experiencing. The more information you provide, the quicker we can help.
Access Information:
Provide admin login credentials for your website including site link.
Provide FTP access to your server if necessary.
(Ensure these credentials are valid and have the required permissions for troubleshooting.)
Response Time: Please allow up to 24 hours for a response. Support requests are handled in the order they are received.
Important Notice: Please Read Before Proceeding
It is highly recommended that you thoroughly review this entire document before proceeding with installation and setup. While the installation process has been designed to be as straightforward as possible, most issues arise when users choose not to read the documentation before starting.
We strive to support our users and genuinely want to see you succeed in all your endeavors. However, please note that installation is not included in the purchase price. Even as a paid service, custom installations due to user errors cannot be guaranteed, as workload limitations may prevent us from accommodating such requests. As always, standard support is available through our official channels.
Warning!
If you are working with a complex script like PerfexCRM, we assume you have a basic understanding of your system's inner structure. That said:
We will not be held responsible if you overwrite existing files modified by other plugins or developers.
If you proceed without backing up your files, you do so at your own risk.
Additionally, if you install future plugins or work with outside developers:
It is your responsibility to verify that no files from our plugin will be overwritten by others.
Inform any outside developers about the existence of our plugin to avoid unintentional overwrites.
Should such overwrites occur, it is the responsibility of the plugin author or developer who caused the issue to repair the damage.
